At Ursula Glass, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and services.
We collect the following types of information when you place an order or interact with our site:
Name
Contact information
Delivery location details
Any messages or inquiries sent to us directly
We do not collect or store payment information, as we only offer Cash on Delivery (COD).
Your information is used for the following purposes:
To process and deliver your order
To communicate order status and updates
To improve our service and support
To respond to your questions or feedback
We take appropriate measures to protect your information from unauthorized access, alteration, or misuse. Access to your data is restricted to authorized personnel only.
We retain your data only as long as necessary to fulfill the purpose for which it was collected, such as completing an order or providing customer support.
You have the right to:
Request access to the personal data we hold about you
Request correction or deletion of your information
Opt out of receiving promotional or marketing messages
If you do not wish to receive updates or promotional content from us, you can opt out at any time by:
Emailing us at [email protected] with the subject Opt-Out
Replying to any marketing message with Unsubscribe
We will process your request promptly and respect your communication preferences.
We may update this Privacy Policy from time to time.
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at [email protected].
